Microsoft Dynamics 365 Monitoring Agent
Plug and play! You do not need to change anything in your CRM workflows or processes. This agent currently monitors the CRM part of Microsoft Dynamics 365
Effortlessly monitor your Microsoft Dynamics 365 Online environments with the Nodinite Microsoft Dynamics 365 Monitoring Agent. Instantly receive alerts when issues arise, and resolve them securely using Nodinite Remote Actions.
Nodinite delivers a powerful, feature-rich monitoring agent for Microsoft Dynamics 365 Online, designed to help you detect, resolve, and even prevent problems before they impact your business.
✅ The license inventory and monitoring features can help your organization save money by optimizing license usage!
Diagram: The Nodinite Monitoring Agent bridges your Dynamics 365 Online environment and the Nodinite Control Center for seamless monitoring and management.
Other Azure Related Agents
- Azure Service Bus
- Azure Logic Apps
- Azure SQL Databases
- Web Services (monitor any HTTP/HTTPS endpoint)
- Azure Agent – Azure EAI Services (API Management, Event Hub, Data Factory, ...)
Features
- Monitoring Dynamics 365 – Ensure your workflows and processes run as expected. No changes to your existing solutions are required.
- Managing Dynamics 365 – Quickly resolve issues, delegate access, and empower responsible users without the Dynamics 365 Portal.
| Share and delegate | Save time | Save money |
|---|---|---|
| Provide self-service access for business and stakeholders | Responsible users can swiftly manage and resolve problems, reducing downtime | Only 1 Nodinite license is required, regardless of the number of Dynamics 365 instances |
Real-World Impact
See how organizations use the Microsoft Dynamics 365 Monitoring Agent to solve critical business challenges:
| Scenario | Business Value | Results |
|---|---|---|
| Prevent Month-End Emergency with Workflow Monitoring | Avoid critical workflow failures during month-end close periods | Proactive alerts catch failures before they impact financial reporting deadlines |
| Prevent Incidents from Undetected Workflow Failures | Detect and resolve workflow issues before customers or business users notice | Reduce escalations and maintain SLA compliance |
| Eliminate License Waste | Optimize Dynamics 365 license allocation and reduce unnecessary costs | Identify inactive users and rightsize license purchases |
Browse all Scenario Overview to see detailed implementation examples and business outcomes.
What Can I Do with the Microsoft Dynamics 365 Monitoring Agent?
The Nodinite Dynamics 365 CRM Monitoring Agent gives you full visibility and control over your Dynamics 365 Online resources:
- User login history – Instantly see who logged in and when.
- License consumption with alerting – Optimize license usage and reduce costs.
- Workflow and Processing Steps
- Performance monitoring – Get alerts when workflow run-times exceed your thresholds.
- State monitoring – Receive alerts for workflow failures.
Actions
Solve Microsoft Dynamics 365 Online issues remotely—no need to access the Azure Portal or Dynamics 365 Online site.
With the Web Client for Nodinite, you can send actions to the Monitoring Agent to operate on monitored resources. The privilege model lets you control who can operate on which resources.
Actions you can execute remotely:
- View user login history
- Export to CSV
- View detailed license usage
- View detailed space/disk usage
- View details for selected workflows and processing steps
- Change alert options for workflows (execution duration)
Common Questions
Browse all FAQs and troubleshooting guides for comprehensive answers.
Quick answers to frequent questions:
FAQ - Required API Permissions – What API permissions does the agent need to monitor Dynamics 365 Online?
Answer: Microsoft Graph API with User.Read.All, Organization.Read.All, and custom CRM permissions.FAQ - On-Premises vs Online – Can I monitor on-premises Dynamics 365 deployments?
Answer: Currently supports Dynamics 365 Online only. On-premises requires different monitoring approach.FAQ - Nodinite vs Power Platform Admin – How does this differ from Power Platform Admin Center monitoring?
Answer: Nodinite provides proactive alerting, workflow performance monitoring, and cross-platform integration visibility.FAQ - Workflow Failure Detection – How quickly does the agent detect workflow failures?
Answer: Near real-time detection based on configured polling intervals (typically 1-5 minutes).FAQ - Multi-Environment Monitoring – Can I monitor dev, test, and production environments simultaneously?
Answer: Yes, configure multiple instances in the same agent or deploy separate agents per environment.
Supported Versions
- Dynamics 365 Online
Miscellaneous
To monitor a Dynamics 365 Online instance, install the Nodinite Dynamics 365 CRM Monitoring Agent on a Windows server. See the Prerequisites for more information.
Release Notes
For details about features and bug fixes, see the Release Notes
Next Step
Install
Configuration of the agent