Uninstalling the Nodinite Web Service Monitoring Agent
The Nodinite Web Services Monitoring Agent can be uninstalled running either the installer directly or by using 'Add or Remove Programs' in Windows.
Info
You should remove the Monitoring Agents and applicable Resources in use within Monitor Views before uninstalling the agent.
If you uninstall the agent without removing the Monitoring Agents alerts with errors will be sent to users. Also, the Monitoring Agent Configuration will be listed as unavailable in the list of available Monitoring Agents
Example of uninstalled and therefore unavailable Monitoring Agents:
Generic example of unavailable Monitoring Agents
Uninstall guide
Follow the steps next to uninstall the Web Services Monitoring Agent
Step 1: Add or Remove Programs
Use the Windows built-in feature to have installed programs removed.
![Add or Remove Programs][100]
Windows 'Add or remove programs' feature.
From the list of installed programs select the Web Services Monitoring Agent.
List of installed Nodinite applications.
Step 2: Start the installer
Optionally you can double click on the MSI file to start the [un]-installation of the Nodinite Web Services Monitoring Agent.
Step 3: Welcome Screen
On successful execution of the MSI file or starting from 'Add or remove programs' a Welcome screen is presented.
Click the 'Next' button to continue the installation process or click the 'Cancel' button to quit the installer.
Step 4: Change, Repair or Remove the installation
In the 'Change, repair or remove installation' dialogue click the 'Remove' button to uninstall the agent and proceed to the next step.
If the Service was not stopped before uninstalling a dialogue may appear. Click 'Ok' to close and continue.
If the Service was not stopped before uninstalling a dialogue may appear. Click 'Ok' to close and continue.
Step 5: Remove Program
Click the 'Remove' button to remove the agent and proceed to the next step.
Step 6: Completed setup
The last step of the un-installation gives either a success or a premature exit.
Successfully uninstalled example.
Click the Finish button to Exit and quit the installer.
Troubleshooting
A failed un-installation will render a premature exit.
Failed un-installation example
Support
Contact our Support for additional guidance if you fail to resolve the installation problem.
Note
Additional information to aid the troubleshooting may exist in the Windows Event Logs.
Next Step
Add or manage Monitor View
Add or manage a Monitoring Agent Configuration
Related
Web Services Agent
Resources
Monitoring Agents
Monitor Views