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6. Can business users self-serve WCF log searches without RDP or Event Viewer access?

Part of the WCF Diagnostics Tracing troubleshooting and FAQ guide.

YES - this is a primary Nodinite value proposition. Operations team creates Log Views with business-friendly search fields (Order Number, Customer Account, Invoice ID, Transaction Status, Date Range as drop-downs). Business analysts/product managers/QA engineers search via Web Client with RBAC (Roles-based access: CustomerSuccess role sees OrderProcessing + PaymentGateway services only, Finance role sees InvoiceProcessing + PaymentRequest services only). Export to CSV for analysis. No RDP sessions, no Event Viewer, no PowerShell scripts, no waiting for developer queries. Self-service reduces developer interruptions 15 hours/week → 0.5 hours/week ($45K+/year time savings).

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