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Uninstalling Nodinite Pickup LogEvents Service Logging Agent

The Pickup Log Events Service Logging Agent can be uninstalled running either the installer directly or by using 'Add or Remove Programs' in Windows.

Note

Make sure to disable logging to any of the destinations before uninstalling this logging agent, otherwise you will most probably waste resources, fill the queues and underlying disks which will eventually be someones problem


Uninstall guide

Make sure to clean up first.

  • Disable Logging from your custom code
  • Remove all queues, tables and folders that the Pickup Log Events Service Logging Agent fetched LogEvents from any of the following supported sources:
    • ActiveMQ
    • AMQP
    • Blobs in Containers (Azure Storage Account)
    • Event Hub and syncpoint in Azure Storage Account
    • File Folder (SMB)
    • MSMQ
    • PostgreSQL database(s)
    • SQL Server
    • Service Bus

Follow the steps next to uninstall the Pickup Log Events Service Logging Agent. Start with either step 1 or 2 depending on your own likings.

Step 1: Add or Remove Programs

Add or Remove Programs

Step 2: Start the installer

Or you can start the uninstall by executing the following.
Double-click on the MSI file to start the installation of the Pickup Log Events Service Logging Agent.
msi

Step 3: Welcome Screen

On successful execution of the MSI file or starting from 'Add or remove programs' a Welcome screen is presented.
Welcome

Click the 'Next' button to continue the installation process or click the 'Cancel' button to quit the installer.

Step 4: Change, Repair, Remove

In the 'Change, Repair, Remove' dialogue click the 'Remove' button to uninstall the agent and proceed to the next step.
Remove

If the Service was not stopped before uninstalling a dialogue may appear. Click 'Ok' to close and continue.

Service is in Use

If the Service was not stopped before uninstalling a dialogue may appear. Click 'Ok' to close and continue.

Unable To Close

Step 5: Remove Program

Click the 'Remove' button to remove the agent and proceed to the next step.
Remove Program

Step 6: Completed setup

The last step of the un-installation gives either a success or a premature exit.
Completed
Successfully uninstalled

Click the Finish button to Exit and quit the installer.


Troubleshooting

Failed un-installation example: A failed un-installation will render a premature exit.
Premature exit

Support

Contact our Support for additional guidance if you fail to resolve the installation problem.

Note

Additional information to aid the troubleshooting may exist in the Windows Event Logs.


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