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Microsoft Dynamics 365, FAQ, Troubleshooting, Common Questions Microsoft Dynamics 365, FAQ, troubleshooting, common questions How do I monitor Dynamics 365 across multiple environments (Sandbox, UAT, Production)?

How do I monitor Dynamics 365 across multiple environments (Sandbox, UAT, Production)?

How do I monitor Dynamics 365 across multiple environments (Sandbox, UAT, Production)?

Multi-environment monitoring strategy:

  1. Single Monitoring Agent per Dynamics instance - Install one Dynamics 365 Monitoring Agent on Nodinite server, configure multiple Dynamics instances (each environment = separate instance in Nodinite configuration): Instance 1 = "Dynamics 365 Sales - Production" (org URL: https://contoso.crm.dynamics.com), Instance 2 = "Dynamics 365 Sales - UAT" (org URL: https://contoso-uat.crm.dynamics.com), Instance 3 = "Dynamics 365 Sales - Sandbox" (org URL: https://contoso-sandbox.crm.dynamics.com)

  2. Environment-specific alerting - Configure Monitor Views per environment with different alert severities: Production view → PagerDuty alerts 24/7 (Error severity for any workflow failure), UAT view → Email alerts business hours only (Error severity for critical workflows only), Sandbox view → Email alerts weekly digest (no real-time alerts, development failures expected)

  3. Deployment tracking - Log all Dynamics solution deployments as custom events in Nodinite (use Log API to POST deployment event: timestamp, deployer username, source environment, target environment, solution name, version), correlate workflow failures with recent deployments (if workflow fails within 2 hours of deployment from UAT → Production, alert includes "Recently deployed Solution v2.3 by john.smith@company.com")

  4. Cross-environment comparison - Power BI report comparing workflow performance across environments (Production vs UAT vs Sandbox): Execution duration comparison (Production 45 sec, UAT 1.2 min, Sandbox 2.8 min = performance regression detected before Production deployment), success rate comparison (identify workflows failing in UAT, block Production deployment until resolved)

Example workflow:

  • 2:00 PM - Administrator deploys solution "LoanProcessing v2.3" from UAT → Production via Power Platform Admin Center
  • 2:01 PM - Nodinite detects deployment (workflow "LoanApplicationProcessing" version changed in Production), logs deployment event
  • 2:02 PM - Automated health check executes (test loan application submitted, end-to-end processing verified)
  • 2:03 PM - Health check fails (workflow timeout, plugin assembly incompatibility with Production Dynamics version), alert fires "LoanApplicationProcessing health check FAILED after deployment"
  • 2:05 PM - Operations reviews alert, rolls back to Solution v2.2, Production operational, UAT deployment issue identified for fix

Setup time: ~1 hour to configure multi-environment monitoring (3 instances + environment-specific Monitor Views + alert routing + deployment tracking integration)



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