Uninstalling the IBM MQ Monitoring Agent
The IBM MQ Monitoring Agent can be uninstalled running either the installer directly or by using 'Add or Remove Programs' in Windows.
You should remove affected Monitoring Agents and Resources in use within Monitor Views before uninstalling the agent.
If you uninstall the agent without removing the Monitoring Agents alerts with errors will be sent to users. Also, the Monitoring Agent Configuration will be listed as unavailable in the list of available Monitoring Agents.
Here's an example of unavailable Monitoring Agents
Add or remove Programs
Start the installer
Double-click on the MSI file to start the un-installation of the IBM MQMonitoring Agent.
Depending on settings in Windows a security warning may be presented. Click 'Run' to continue.
Welcome Screen
On successful execution of the MSI file or starting from 'Add or remove programs' a Welcome screen is presented.
Click the 'Next' button to continue the installation process or click the 'Cancel' button to quit the installer.
Change, Repair, Remove
In the 'Change, Repair, Remove' dialogue click the 'Remove' button to uninstall the agent and proceed to the next step.
If the Service was not stopped before uninstalling a dialogue may appear. Click 'Ok' to close and continue.
If the Service was not stopped before uninstalling a dialogue may appear. Click 'Ok' to close and continue.
Ready to Remove Program
Click the 'Remove' button to remove the agent and proceed to the next step.
Completed setup
The last step of the un-installation gives either a success or a premature exit.
Successful un-installation example
Failed un-installation example: A failed un-installation will render a premature exit
Click the Finish button to Exit and quit the installer.
Support
Contact our Support for additional guidance if you fail to resolve the installation problem.
Note
Additional information to aid the troubleshooting may exist in the Windows Event Logs..
Next Step
Add or manage Monitor View
Add or manage a Monitoring Agent Configuration