Message Volume Charging
SaaS platform company scenario: Multi-tenant API platform bills customers based on monthly API call volumes: Basic tier ($500/month, 100K calls included), Pro tier ($2,000/month, 500K calls included), overage $0.01/call. 450 customers across all tiers. Manual billing process: Month-end export of API logs, SQL queries to count calls per customer, import to billing system (16 hours finance team effort/month).
Before Nodinite Non-Events: Finance team exports 15M API call logs monthly, runs SQL queries per customer ID, generates CSV, imports to billing system. Time: 16 hours/month ($50/hour finance analyst = $800/month = $9,600/year labor cost). Errors common: timezone mismatches (API logs UTC, billing system local time), duplicate call counting (retry logic), customer disputes monthly.
With Nodinite Non-Events Statistics + Reporting: Configure Non-Events "API Call Volume Monitoring" per customer:
- Log View per tier: "Customer API Calls - Basic Tier", "Customer API Calls - Pro Tier" (Search Fields: Customer ID, API Endpoint, HTTP Status, Timestamp, unique Call ID)
- Non-Events thresholds: Basic tier alert if monthly calls >110,000 (110% of 100K limit, warn customer approaching overage), Pro tier alert if >550,000
- Statistics export: Monthly call counts per Customer ID, export CSV with columns [Customer ID, Tier, Total Calls, Included Calls, Overage Calls, Overage Amount]
- Automation: Power Automate flow imports CSV to billing system automatically, generates invoices
Month-end: Non-Events Statistics automatically generated for 450 customers. Basic tier Customer A: 127,450 calls (27,450 overage × $0.01 = $274.50 overage charge), proactive alert sent day 28 of month ("Customer A approaching overage limit, current 105,230 calls, projected 128K by month-end"). Pro tier Customer B: 487,230 calls (within limit, no overage).
Business value:
- Finance time saved: 16 hours/month → 1 hour/month (CSV validation + exception handling) = 15 hours × $50/hour × 12 months = $9,000/year labor savings
- Billing accuracy: Automated call counting eliminates duplicate counting errors, timezone mismatches, customer disputes reduced 87%
- Customer proactive alerts: 43 customers/month receive "approaching overage" alerts (day 25-28 of month), can throttle API usage or upgrade tier, customer satisfaction improved (no surprise overage charges)
- Revenue protection: Overage revenue accurately captured ($47,500/month average across 450 customers, $570K/year billing accuracy ensures no revenue leakage)
Next Step
Ready to automate API billing and save $9,000/year? Start with the Installation Guide to set up the Non-Events Monitoring Agent, then configure volume-based monitoring using the Configuration Guide.