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Release Notes

Update of Monitoring Agent for DataPower

New versions of the DataPower agent can be installed running the new version of the installer.

Release notes

For information about the releases, please visit the Release Notes for the DataPower Monitoring Agent.

Running Version

The installed version is displayed in the 'Version' text box.
![Information][11]

You can also view the file details property on the local installation
File version

Compatibility and versioning issues

  • 4.0 -> 4.1
    • Update from older XML configuration-based versions requires a re-configuration
  • 4.1.0.x -> 4.1.0.y
    • Additional features have been added, make sure to review settings and affected Monitor Views after an update
    • LogText written by the LogAgents has been modified to never change unless the state does.

PreReq: You must have successfully installed the Nodinite DataPower Monitoring Agent prior to an update. The Service account credentials to use must have Logon as Service Right. See Prerequisites for DataPower Monitoring Agent for more information. You must be a local administrator to have the right to install (and thereby update) Windows Services.

Start the installer

Double-click on the MSI file to start the update of the Nodinite DataPower Monitoring Agent.
msi

Depending on settings in Windows a security warning may be presented. Click 'Run' to continue.
Warning

Welcome Screen

On successful execution of the MSI file, a Welcome screen is presented.
Welcome

Click the 'Next' button to continue with the update process or click the 'Cancel' button to quit the installer.

Custom Setup

Select Components and Location of installation. Default settings are recommended.
Custom Setup

Note

If you change the location your old configuration will be lost

Click the 'Next' button to continue with the update process or click the 'Cancel' button to quit the installer.

Service Account Information

Enter the credentials for the Account to run Nodinite DataPower Monitoring Agent. Depending on the connection string settings this account will be used to log on and query the databases being monitored.

Domain: The name of the Domain the Server belongs to. If a local account is being used, use the name of the server or a . (dot) as Domain
User: The name of the account
Password: The password for the account.

>[!NOTE]

The account must have 'Log on as Service Right'

Domain service account

Click the 'Next' button to continue with the update process or click the 'Cancel' button to quit the installer.

Insufficient Privileges

Error message when account information does not meet Prerequisites.
Insufficient Privileges

If you get this message, the most common reason is that the account is not allowed to run as a service or is not a local Administrator on the server. Follow the guide How to set Logon as a Service right and click retry. If the problem remains, click cancel and restart. Make sure to enter valid credentials!

Tip

Check the local event log if there are errors (both System and Application)

Completed setup

The last step of the update process gives either a success or a premature exit.
Completed
Successful update example.

Failed update example: A failed update will render a premature exit.
Premature exit

Click the 'Finish' button to Exit and quit the installer (update process).

When the setup has finished the default text editor will open a text file named the 'README.txt'. The README.txt file holds additional information that you need to manage the agent as a Monitoring Agents.
README.txt

Support

Contact our Support for additional guidance if you fail to resolve the update problem.

Note

Additional information to aid the troubleshooting may exist in the Windows Event Logs..

Next Step

Configuration of the agent
Add or manage a Monitoring Agent Configuration

Prerequisites for DataPower Monitoring Agent
Monitoring Agents
Install DataPower Monitoring Agent
Uninstall