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Update Client - No access - You have no access to this page

Warning

This guide is for Nodinite v6 only (Legacy – Deprecated). The Update Tool is deprecated and does not apply to Nodinite version 7. In v7, you register the environment in the Nodinite Portal and install or update with the CLI, and access to the Web Client is controlled by Roles and Users in Access Management instead of the settings.json file. Please upgrade to Nodinite v7 with Updating from v6 to v7 for continued support.

If you find yourself locked out of the Nodinite Update Tool, inherit an existing Nodinite installation, or are denied access, you will encounter the 'No Access' landing page. This troubleshooting guide helps you quickly regain access and restore administrative control.

✅ Regain access to the Nodinite Update Tool in minutes
✅ Step-by-step instructions for updating user and group permissions
✅ Secure your environment and prevent future lockouts

No Access
Example: No Access landing page shown when user account lacks required permissions in the Update Tool.

Understanding the Permission System

The Nodinite v6 Update Tool uses a JSON-based permission system to control administrative access. When your Windows account (or Active Directory group) is not listed in the settings.json file, you see the "No Access" page.

Common Scenarios

  • Inherited installation – Previous administrator's account is configured, yours is not
  • Account changes – Service account or username changed after installation
  • Group membership – You were removed from an authorized AD group
  • Fresh installation – Only the installer's account has access by default

How to Regain Access

To resolve access issues, update the access settings in the configuration file. The default path is:

C:\Program Files\Nodinite\Nodinite Update\UpdateClient\App_Data\settings.json

Tip

Open the file with Notepad elevated, or use Notepad++ for a better editing experience.

Option 1: Add Your User Account

This example shows the current settings with a single user:

...
  "ActiveDirectoryUsers": [
    {
      "Name": "NODINITE-DEV04\\N-Svc"
    }
  ],
  "ActiveDirectoryGroups": [],
...

To add a new user (e.g., NODINITE-DEV04\John), add an entry to ActiveDirectoryUsers:

...
  "ActiveDirectoryUsers": [
    {
      "Name": "NODINITE-DEV04\\N-Svc"
    },
    {
      "Name": "NODINITE-DEV04\\John"
    }
  ],
  "ActiveDirectoryGroups": [],
...

Option 2: Add Your Active Directory Group

This example adds an AD group for team access:

...
  "ActiveDirectoryUsers": [
    {
      "Name": "NODINITE-DEV04\\N-Svc"
    }
  ],
  "ActiveDirectoryGroups": [
    {
      "Name": "DOMAIN\\Nodinite-Admins"
    }
  ],
...

Tip

Using Active Directory groups is recommended for team environments. Add users to the AD group instead of modifying settings.json for each person.

Option 3: Clear All Access (Emergency Recovery)

To clear all access (not recommended for production), empty both lists:

...
  "ActiveDirectoryUsers": [],
  "ActiveDirectoryGroups": [],
...

Warning

Clearing all access grants access to everyone. Only use this for emergency recovery, then immediately reconfigure proper permissions.

Apply Changes

After editing settings.json:

  1. Save the file
  2. Refresh your browser (F5) or navigate to the Update Tool URL
  3. Verify access – You should now see the Update Tool dashboard

Note

Changes take effect immediately. No service restart required.

Next Steps